Learning and Development
1. Leadership development:
1a. Basic Leadership Development Program
This intensive course will enable new managers to develop an understanding of their own leadership styles and build basic skills in decision-making, team management and conflict handling required to perform effectively in their new role.
1b. Advanced Leadership Development Program
This practical and comprehensive programme enables participants to more confidently manage their existing role and is designed to equip managers to progress to a more senior role in the future. Case studies, projects and interactive discussions will be used throughout to ensure a challenging programme which enables participants to deliver improved results upon returning to the workplace.
1c. Mentoring Skills for Managers
This course provides guidance on the planning and delivery of mentoring and its application and effectiveness within a variety of workplace environments. Participants benefit from practice and feedback that is geared to develop skills and build confidence in a supportive environment.
1d. Conducting Effective Appraisals
This one day course will focus on the key skills required to plan and conduct review meetings, provide positive and constructive feedback and effectively handle different employee reactions and behaviours. High impact videos and role play exercises, with feedback from fellow participants and the trainer will be a feature of the course and participants will be encouraged to bring real- life examples.
2. Personal effectiveness & Professional skills development
2a. Time and Priority Management
This practical and intensive course focuses on take more control of their work life by organising tasks, people and themselves more effectively.
2b. Effective Interpersonal Skills
The interpersonal skills training programme focuses on enabling participants to learn how to manage themselves better, especially when facing work situations which cause them stress. Participants become more aware of their underlying attitudes and will learn how to shift unhelpful attitudes and experience ways of expressing themselves more fully and effectively at work.
2c. Making Meetings Work
This fast-paced one day workshop overviews the role of meetings in management processes and provides specific tools and techniques for harnessing effectiveness in meetings. It focuses also upon creating dynamic meeting environments and attitudes in both leaders and participants that foster enhanced quality of working life and greater task effectiveness.
2d. Professional Conduct
This half day course aims at providing employees an opportunity to learn and practice the behaviour expected from them in the workplace, including business etiquette, corporate protocol, ethics, customs and manners.
3. Communication Clinic
This course focuses on the fundamentals of communicating. It enables participants to identify obstacles and challenges to interpersonal communication and provides strategies to improve communication skills, listening and assertiveness in order to be more effective in interpersonal relations at work.
Increasingly, important decisions are made as a result of high quality presentations and audiences expect a high quality professional performance. This programme provides the tools and techniques to achieve that level of performance. It is a highly participative course which is designed to develop skills and build confidence through personal assessment and interactive sessions.
4. Effective Interviewing Skills
As the financial and business success of your organization rests directly on the quality of your talent, it is imperative for your staff to perform the highest quality interviewing of people possible in order to screen potential employees carefully. This course teahces participants effective interview techniques,to practice the art of questioning,competency based interviewing and collect necessary evidence to make the right selection more consistently and accurately.
5. Team Building
This course focuses on helping teams reach high performance by learning to communicate effectively, prioritise team goals,-clarify roles & responsibilities, and promote trust and rapport by exploring their team player styles and use action planning and analysis tools to help their team perform better.
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